Our privacy policy

Effective Date: 31 october 2024
Last Updated: 31 october 2024

Jumo ("we," "our," or "us") values your privacy and is committed to protecting your personal and activity data. This Privacy Policy explains how we collect, use, and disclose your data when you use our health tracking platform ("Platform").

1. Data We Collect

We collect the following types of information:

  1. Personal Information: Information you provide during account creation, such as your name, email address, phone number, and other identifying details.
  2. Health and Activity Data: Information related to your health and activities that you provide or sync with our Platform, including:
    • Physical activity metrics (e.g., steps, heart rate, calories).
    • Sleep patterns.
    • Nutrition and dietary habits.
    • Medical history or symptoms you choose to share.
  3. Usage Data: Information about how you interact with the Platform, including device information, IP address, and browsing behavior.

2. How We Use Your Data

We use your data to:

  1. Provide, improve, and personalize the Platform, including delivering tailored health insights and recommendations.
  2. Monitor user activity to identify trends and enhance user experience.
  3. Conduct research and analytics to improve the Platform and develop new features (using de-identified and aggregated data where possible).
  4. Communicate with you, including sending updates, promotional content (with your consent), and responding to inquiries.
  5. Comply with legal requirements, enforce our terms of use, and prevent fraud or abuse.

3. How We Disclose Your Data

We do not sell your personal data. However, we may share your data in the following circumstances:

  1. With Your Consent: When you explicitly grant permission for specific data-sharing purposes.
  2. Service Providers: We may share data with trusted third-party vendors who assist with our operations, such as cloud storage, analytics, or payment processing.
  3. Aggregated and De-Identified Data: We may share anonymized or aggregated health insights with partners for research, product development, or public health initiatives.
  4. Legal Requirements: We may disclose data to comply with legal obligations, such as responding to a court order or government request.
  5. Business Transactions: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new entity.

4. Your Privacy Choices

You have the right to:

  1. Access and Update Your Data: View and edit your information through your account settings.
  2. Request Deletion: Request the deletion of your account and associated data, subject to legal and operational requirements.
  3. Withdraw Consent: Opt out of certain data uses, such as marketing communications.
  4. Data Portability: Request a copy of your data in a portable format.

To exercise your rights, contact us at contact@heyjumo.com.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement robust technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission or storage is completely secure.

7. International Users

If you are accessing the Platform from outside Europe, note that your data may be transferred and stored in jurisdictions with different privacy laws. By using the Platform, you consent to this transfer.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review the policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Jumo
Email: contact@heyjumo.com